Testimonials from Carpet One customers like you.
Entire Experience was Great
"New carpet throughout our home: Stairs, Living Room, Hallways and 4 Bedrooms. The entire experience was great. My wife met with Gemma Falvey at the store and Gemma guided her on the best products, explained the benefits and price differences between them and took all of the guess work out of the decision. Her product knowledge is second to none. Gemma suggested cheaper carpet in our children''s bedrooms and found the exact cut/loop product that we wanted for the other areas. We have had the carpet for 2 months and could not be happier. Mike, the installer was prompt, communicated what he was going to do and how long it would take. Great company all around!" — John MacFarland
I Really Appreciate that Kind of Work
"Harriet, Soooo happy to hear the laminate is in! It will be a beautiful Easter! Both the flooring gentlemen and the carpet installers caught my attention in both their politeness and their pride in doing a job that pleased me. I really appreciate that kind of work, refreshing!" — Carol
The Floors Look Great!
"The floors look great! You''re staff is excellent. We really appreciate it. We will Definitely call you in the future.Thank you." -Benjamin and Sherwonna
Above and Beyond the Call of Duty
"What hard working guys! They never stopped to take a break or eat lunch. As you know, when you hire someone to do work in your home it is only as good as the person doing it. Well, we had gems! They not only did an excellent job, but went above and beyond the call of duty, doing the little extras they didn't have to, but meant so much and did it with such a great attitude. They took great pride in a job well done. You have truly great employees." -Dustin
Pleased with our New Floors!
"Just a little not to let you know how pleased we are with our new floors. Thank you for all your help from start to finish. Your stair job was perfect!" — Jerry
"Thank you so very much for your incredibly generous act in reapplying and granting our bathroom baseboard tiles, and then accepting no payment for your work! That certainly was above and beyond the call of duty, and I appreciate it very much. It was nice to be "home" in Walled Lake- I grew up there and have wonderful memories. " — Green
Employees Strive for Excellence
"Thank you for running a business whose employees strive for excellence. I was so impressed with the competency of your installers. They were very courteous, efficient, and kind. May the lord richly bless you, your family, your employees and their families. Much admiration. I absolutely love my new carpeting." — Harriet
When it came to the floor, you helped make it quick and easy!
"We'd like to let you know how happy we are with our new carpet tiles at the club. The whole renovation was a huge project for us, with lots of issues along the way. However, when it came to the floor, you helped make it quick and easy- from meeting with us right away and providing ideas and advice along with samples, to getting it installed in a timely and professional manner. In spite of the fact that the construction was way overdue, and the carpet had to wait for everything else, the club managed to open on time at the beginning of the summer. And it looks beautiful. Our members loved the new look- and the floor tiles were an important part of that new look. They bring it all together in a coordinated way. Because the club office is in an indoor-outdoor space, with lots of traffic and frequent damp feet, we needed something that could easily have spots replaced if needed. The carpet tiles meet that need, tiles were installed with care, and they are solidly attached. We have no issues with corners coming loose. We are now looking forward to next summer, when we can enjoy another season of fun with our new clubhouse!" — Robinson
Stress Free Carpet Buying and Installation!
"My parents are all moved into their new condo- just one mile away from the hospital. It was a turn-key operation for my parents, with a month's worth work, including wall paper removal, paint, lighting, plumbing, cleaning and unpacking. Modern floors and the new carpet was a big part of the transformation. The low VOC carpet and pad was a huge success. Virtually no smell. The installers were wonderful especially when faced with outside temps well into the 90s and an air conditioner on the fritz. The carpet looks beautiful, especially the stairs. My parents are impressed. Many thanks to Gemma. She was so professional, knowledgeable, and comforting. My mom felt confident in her decision, a decision she would normally share with my dad. Gemma is truly a blessing and a wonderful ambassador for Modern Floors. I can't tell you how important it was to my mom that her carpet buying and installation experience was stress free. Great job by everyone and so appreciated. Thank you!" — Monica
I will refer Modern Floors to everyone!
"Thank you! I love my new carpet and my house finally has home warmth. Mike was and you were awesome! Thank God there are still some "real" helpful, kind, compassionate people in this world. Both of you are on my prayer list. I will refer Modern Floors to everyone." — Jacobs
Thank you for your heartfelt generosity!
"May God bless you all as abundantly as you blessed others in "The Kingdom!" You made some wishes and dreams and prayers come true for a hurting family and they are awestruck. Thank you for your time, and heartfelt generosity. " — Orchard Grove Church
My Floors are Beautiful!
"I had vinyl installed in my kitchen 2 baths mudroom entry way Harriet Kirsch my sales woman was very helpful She also picked the right crew to remove my old floors and install my new floors They did an awesome job The floor developed an air bubble and I called Harriet yesterday and the installers came today to do the job I wish I had chosen them to do my laminate floors because that floor splintered below my feet and its taken 1 1 2 years to come look at it Hopefully they will be back in a couple of days to fix the problem The 4 man crew from Modern Floors in Walled Lake did a superb Job and I commend them I would not hesitate to call on them again for anything I might need done My floors are beautiful." — Laura K.